Wendekreisen distributes a survey to all customers who have booked directly with us and completed their holiday. The results are live and translated into the bar graphs below.
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Company Profile
First impression of the overall company profile
Booking Process
Response time and quality of service throughout the booking process
Vehicle Collection
The welcome, friendliness and quality of information at vehicle collection
Vehicle Performance
Overall performance of the rental vehicle
Vehicle Interior
Interior condition and quality of equipment
Cleanliness
Interior cleanliness and overall hygiene standards
Technical Assistance
On-road support line
Vehicle Return
The welcome, friendliness and quality of information at vehicle return
Overall Experience
Overall impression after completing a hire with Wendekreisen Travel Ltd